Privacy Policy

Modern Scottish Privacy Policy Effective from: 11/9/26 Key points 1.We collect information you provide through purchases, subscriptions, contact forms and newsletter sign-ups. 2.We use it to fulfil orders, manage candle subscriptions, respond to enquiries and send marketing where you have agreed. 3.We use Wix to host and operate our website and store. 4.We do not use analytics or advertising pixels. 5.You can unsubscribe from marketing emails at any time. 6.Contact us at info@modernscottish.co.uk with privacy questions or requests. 1. Who we are This policy explains how Modern Scottish collects and uses personal information through our website, online store, contact forms, newsletter and product-subscription service. 2. Information we collect When you place an order or subscribe to a product, we may collect your name, email address, delivery and billing details, telephone number, order information and subscription details. When you contact us through a form, we collect the information you submit, such as your name, email address and message. When you sign up for our newsletter, we collect your email address and marketing preferences. Wix may also collect technical information such as your IP address, browser, device and information needed to keep the website secure and functioning. 3. How we use your information We use your information to: 1.Process and deliver orders. 2.Manage recurring product subscriptions. 3.Take payments and maintain order records. 4.Respond to enquiries and provide customer support. 5.Send newsletters, offers and updates where you have subscribed. 6.Maintain website security and prevent misuse. 7.Meet legal, tax and accounting obligations. For UK data-protection purposes, we rely on fulfilling your order or subscription, complying with legal obligations, your consent for marketing, and our legitimate interest in operating and protecting our business. We do not currently use personal information for analytics, automated decision-making or advertising profiling. 4. Who we share information with We share information only where necessary to operate the website and provide our services. Wix hosts and operates our website, store and checkout. Wix may process information through its own service providers. You can read Wix’s current sub-processors list here: https://support.wix.com/en/article/list-of-wixs-sub-processors Payment information is handled through the payment provider available at checkout. We do not store full payment-card numbers. We may also share information where required by law, to prevent fraud or to protect our rights and customers. 5. Where information is stored Your information may be stored or processed by Wix and its service providers in countries outside the UK. Wix applies its own data-protection arrangements to the services it provides. 6. Cookies 1.We collect information through purchases, subscriptions, contact forms and newsletter sign-ups. 2.We use it to fulfil orders, manage subscriptions, respond to enquiries and send marketing where permitted. 3.We use Wix to host and operate our website and store. 4.We use a cookie-consent banner to help visitors manage non-essential cookies. 5.We do not currently use analytics or advertising pixels. 6.You can unsubscribe from marketing emails at any time. 7.Contact us at info@modernscottish.co.uk with privacy questions or requests. 7. Marketing messages We send promotional emails only to people who have signed up to receive them. You can unsubscribe by using the unsubscribe link in any marketing email or by contacting us at info@modernscottish.co.uk. Service messages relating to orders, payments or subscriptions may still be sent when necessary to provide those services. 8. Your rights Depending on your circumstances, UK data-protection law may give you the right to: 1.Ask for a copy of your personal information. 2.Ask us to correct inaccurate information. 3.Ask us to delete information where there is no good reason for us to keep it. 4.Ask us to restrict how we use your information. 5.Object to certain uses of your information. 6.Withdraw consent for marketing at any time. 7.Complain to the UK Information Commissioner’s Office. To exercise a right, email info@modernscottish.co.uk. We may need to verify your identity before responding. 9. How long we keep information We keep customer, order and subscription information for as long as necessary to provide our services, manage customer relationships, meet legal and accounting obligations, resolve disputes and protect our business. We keep newsletter information until you unsubscribe or it is no longer needed. We remove or securely dispose of information when it is no longer required. 10. Security We take reasonable steps to protect personal information. Modern Scottish’s website is built and hosted using Wix, which secures the underlying platform. We are responsible for managing access to our Wix account and keeping account credentials secure. No online service can guarantee absolute security. 11. Third-party websites Our website may contain links to third-party websites, including social-media pages. This policy does not cover those websites. Please read their own privacy policies. 12. Children Our website and products are not directed specifically at children under 16. We do not knowingly collect personal information from children under 16. 13. Changes to this policy We may update this policy when our business, website or legal obligations change. The updated version will be posted on this page with a new effective date. Any heading or summary marked “In short” is provided for convenience only and does not legally bind either party. 14. Contact us For privacy questions or requests, contact: Modern Scottish Email: info@modernscottish.co.uk